Cookies
Like most websites, Better Green uses cookies for technical purposes that are essential to the smooth operation of the website.
What is a Cookie?
Cookies are used by nearly all websites and do not harm your system. They are small data files which are placed on your computer or other device (such as a tablet or smart phone), whenever you browse a website. Technical data such as your IP address, time zone settings, details about your browser, length of visit, page views and navigation paths, are all tracked, so that when you revisit that website, it can present you with information ‘remembered’ from your previous visit.
Do cookies hold personal data?
Cookies do not store personal details such as name, address or payment card numbers. All information that is collected is anonymised.
Why do we use cookies?
We use cookies to track your use of our website. This enables us to understand how you navigate around the site, and helps us to tailor the content to meet your needs and enhance the overall user experience.
Cookies are either:
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser. They usually store an anonymous session ID allowing you to browse a website without having to log in to each page, and they do not collect any personal data from your computer.
Persistent cookies: these are stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. We use persistent cookies that enable us to retrieve tracking information via Google Analytics.
Cookies can also be categorised as follows:
Strictly necessary cookies: these are essential to enable you to use the website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: these enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
Functionality cookies: these allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog.
Can the cookies be disabled?
You can block cookies at any time by activating the setting on your browser that allows you to reject all, or some cookies.
Here are the instructions for disabling cookies on some of the most popular browsers;
For Microsoft Internet Explorer:
Choose the menu ‘Tools’ then ‘Internet Options’
Click on the ‘Privacy’ tab
Select the appropriate setting
For Google Chrome:
Choose ‘Settings’ then ‘Advanced’
Under ‘Privacy and Security’, click ‘Content Settings’
Click ‘Cookies’
For Safari:
Choose ‘Preferences’ then ‘Privacy’
Click on ‘Remove all Website Data’
Complaints
If you are unhappy with Better Green’s use of your personal data, you have the right to complain to the Information Commissioner’s Office (www.ico.org.uk). However, we would encourage you to contact us in the first instance so that we can attempt to resolve any queries.
Any questions about the operation of this policy, or any concerns that the policy has not been followed, should be referred in the first instance to us at: hello@better-green.com